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Frequently Asked Questions (FAQ) on Prescribing and Dispensing Medication

What is a Treatment Recommendation?

A Treatment Recommendation is a recommended course of action or healthcare suggestion provided by someone with specialist knowledge in an area of health and wellbeing. It is based on the most up-to-date information and guidance available in medical literature and public recommendations. This course of action may include medication prescriptions, lifestyle changes, therapy, or other interventions aimed at improving health and wellbeing. Treatment recommendations can be used by a licensed healthcare professional as a foundation on which to base their advice and decisions when providing care to their patients.

What is a prescription?

A prescription is a written order from a licensed healthcare provider, such as a doctor or nurse or pharmacy practitioner, that authorises the person to receive a specific medication. It includes details such as the medication name, dosage, instructions for use, and the prescriber’s information.

Who can dispense medication on a prescription?

Medication can be dispensed by licensed pharmacists, healthcare providers, or authorised medical personnel. Pharmacists play a key role in verifying the prescription’s accuracy, providing medication counseling, and ensuring safe dispensing.

Can a pharmacist dispense a different medication than the one on a prescription?

A prescription is a direct instruction to a dispenser on which medication to give the patient and this cannot be changed without instruction from the prescriber. However, a pharmacist can dispense a generic version of a brand-name medication (eg estradiol gel in place of Oestrogel ®) if it is available and deemed safe and effective for the patient. This practice helps lower medication costs and is generally acceptable as long as the generic medication meets regulatory standards.

What if a certain medication is not available in my country?

Ask your pharmacist which brands are available where you live and then ask that your prescriber specifies that exact medication on your prescription.

How much medication will be on a prescription?

The amount of medication on a prescription varies and is determined by the prescriber. They consider factors such as the duration of treatment, the frequency of doses, and the specific medication’s guidelines. Your prescription will indicate the quantity of medication and the number of refills (if any).

How do I get another prescription?

To obtain another prescription, you typically need to schedule an review with your healthcare provider. During the appointment, they will assess your condition, review your current medications, and determine if any adjustments or renewals are needed. After evaluation, your provider can issue a new prescription.

Who can advise me on my prescribed medication?

Several healthcare professionals can provide advice on your prescribed medication, including:

  • Your prescribing healthcare provider: They can explain the purpose of the medication, potential side effects, and how to take it correctly.
  • Pharmacists: Pharmacists are highly knowledgeable about medications and can offer guidance on proper use, potential interactions, and any questions you may have.
  • Nurse practitioners and physician assistants: These healthcare professionals can also provide information and address your concerns about your prescribed medication.

What is GenderGP’s approach to Treatment Recommendations, Prescriptions and Dispensing?

Our team employs algorithms and utilises published knowledge to analyse the latest guidelines and best practices, resulting in the development of a customised Treatment Recommendation tailored to the information you provide. This recommendation can then be forwarded to an independent prescribing practitioner to assist them in making informed decisions. Typically, the independent prescribers we collaborate with issue three-month prescriptions. Following your choice of pharmacy, the prescribed medication can be dispensed either all at once or in phased stages, such as once a month.

Updated on February 10, 2024

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